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- www.airlinequality.com - Skytrax, a major airline research firm, has a site with star ratings for the airlines, as well as reviews of 40 airports, a section on seat pitch, airport lounge reviews, consumer forums on a on a variety of topics, airline and airport photo galleries, and survey results. Want to know which airlines have installed flat beds, and what configuration or benefits the seats have? Just select “ Flat Bed Airline Seats “ on the bottom of the right hand column. Here you will find photos of airline flat-bed seats in various stages of “ flatness,” sleep ratings and Skytrax’s own rankings of seats, as well as passenger ratings
- http://airconsumer.ost.dot.gov/ - The US Department of Transportation’s Aviation Consumer Protection Division site offers information on travel with animals, coping with flight delays, information for disabled passengers, and statistics on air travel.
- www.airguideonline.com - This site is for frequent flyer programs, airport and airlines news. Check out the individual topics on the left. Web surfers can get perspective on first-class lounges, read about new rules for being bumped from European flights, and get information on safety and security topics. Perhaps the best part of this site is where else it leads with an extensive set of links on a broad range of airline subjects.
- www.airsafe.com - This site provides safety data, as well as information on fear of flying, child safety tips, accident reports, data analysis, commentary, monthly safety statistics, news, product description and more.
- www.airlines.org - The home page of Air Transport Association, the industry trade group for most major US airlines, provides news on its members as well as information for consumers, such as details about flying, fuel price issues, and the spread of flu with links to major health sites worldwide.
- www.tsa.gov/public/index.jsp - The Transportation Security Administration site has several useful features including wait-list times based on historical data, what type of shoes customers should wear when they travel, tips for outdoorsmen traveling with hunting or fishing equipment, and downloadable TSA claim forms. You can check the status of a claim as well.
- www.airlinesreviewed.com - At this site you can put your personal reviews about specific airlines and airports, as well as secure feedback from other passengers on specifics of airport or airline services.
- www.raa.org - This is the official site of the Regional Airline Association is mostly technical and business focused, but it has a good list of members lines with complete name lists for executive positions within those lines, including customer service.
- www.aspca.org - The American Society for Prevention of Cruelty to Animals ( ASPCA ) has a good 10-point plan for assuring all possible is done to ensure a client’s pet is safe with flying on an airplane. Select “pet care, “ then “air travel tips.”
- www.faa.gov/passengers/ - This FAA site includes airline contact information, baggage size requirements, airport status report, health and safety information fro air travel, travel tips for flying and information about using child safety seats.
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